Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items. Ready and in stock items it will be 1-3 business days. For handmade items, expect between 3-8 business days.
Estimated shipping times
North America: 4-5 business days
Europe: 4-5 business days
I’ll do my best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Privacy Policy
I will only use your shipping and billing address, and contact information
- To communicate with you about your order.
- To fulfil your order.
- For legal reasons (like paying taxes).
All payment data is controlled by PayPal and not processed by this site.
To request access/removal of your data from the shop database, please contact the email address below. You can also view the data through the ‘My Account’ page if you have created an account.